Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us when you:

• Create an account or profile
• Fill out forms or surveys
• Subscribe to our newsletter
• Contact customer support
• Participate in promotions or contests

This information may include your name, email address, phone number, date of birth, gender, and profile picture.

Health Information

As a health platform, we collect health-related information that you voluntarily provide, including:

• Lab test results and biomarker data
• Health metrics and goals
• Medical history and conditions
• Lifestyle and health habits
• Medications and supplements

This information is considered sensitive and is handled with extra care in accordance with applicable health privacy regulations.

Automatically Collected Information

When you use our website or mobile application, we automatically collect certain information about your device and usage, including:

• IP address and device identifiers
• Browser type and operating system
• Pages visited and features used
• Time spent on our platforms
• Referring websites or sources
• Geographic location (with your consent)

We collect this information using cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services: To create and maintain your account, deliver personalized health insights, analyze biomarker trends, and enhance the functionality and user experience of AmberCheck.
• Communicate with you: To send important notices, updates, alerts about your health metrics, newsletters (if subscribed), and respond to your inquiries.
• Research and development: To analyze usage patterns, conduct research, and improve our algorithms and services.
• Marketing: With your consent, to offer promotions, new features, or products that may interest you.
• Security and fraud prevention: To protect our platform, users, and detect or prevent fraudulent activities.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service providers: Third-party vendors who perform services on our behalf, such as cloud storage, analytics, payment processing, and customer support.
• Partner laboratories: With your explicit consent, we share necessary information with partner labs to process your lab tests and retrieve results.
• Healthcare providers: If you choose to share your health data with your healthcare providers, we will facilitate this sharing based on your authorization.
• Legal requirements: We may disclose information if required to do so by law or in response to valid requests from public authorities.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

Aggregated and De-identified Data

We may use and share aggregated or de-identified data (data that cannot reasonably identify you) for research, analytics, and improving health outcomes. This information may be shared with research partners, healthcare organizations, and academic institutions.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection and privacy
• Secure data centers and cloud infrastructure

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and portability: You can request a copy of your personal information in a structured, commonly used format.
• Correction: You can request that we correct inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Restriction: You can request that we limit how we use your personal information.
• Objection: You can object to the processing of your personal information in certain circumstances.
• Withdraw consent: You can withdraw your consent at any time for activities where consent is the legal basis for processing.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that some of these rights may be limited by applicable law.

Account Settings

You can update certain personal information and privacy preferences directly through your account settings. These options include:

• Updating your profile information
• Managing communication preferences
• Controlling data sharing options
• Downloading your data
• Deleting your account

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities and improve your experience on our platform.

Types of Cookies We Use

• Essential cookies: Required for the basic functionality of our platform.
• Functional cookies: Help us remember your preferences and settings.
• Analytics cookies: Collect information about how users interact with our platform to help us improve it.
• Performance cookies: Help us understand and improve the performance of our platform.

Cookie Management

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being used. Please note that if you disable cookies, some features of our platform may not function properly.

For more information about cookies and how to manage them, please visit our Cookie Policy or your browser's help section.

7. Third-Party Links

Our platform may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

We encourage you to review the privacy policies of any third-party services you access through our platform. Any information you provide to these third parties is not covered by this Privacy Policy, and we strongly advise you to review their privacy practices before sharing any information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

9. International Data Transfers

AmberCheck is based in the United States, and we may transfer, store, and process your information in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy. These safeguards may include implementing standard contractual clauses approved by relevant regulatory authorities and ensuring that recipients are certified under appropriate privacy frameworks.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our platform
• Updating the "Last Updated" date at the top of this page
• Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at:

Email: [email protected]

Postal Address:
AmberCheck, Inc.
123 Market Street, Suite 1500
San Francisco, CA 94105
United States

For urgent privacy matters, you can call us at: +1 (800) 555-1234